Products ordered through the Empress Effects website come with a 45-day money back guarantee.

This means that if you are not completely satisfied with your Empress Effects product, you can return it for a refund. This guarantee does not cover product not bought from www.empresseffects.com.

Shipping and handling charges will not be refunded and the customer is responsible for the return shipping (including the costs associated with it). Canadian taxes (GST, PST, and HST) applied before shipping will be refunded. Tariffs and duties applied after shipping, such as those added at international borders, will not be refunded.

Products must be returned to Empress Effects in reasonable shape; products damaged by misuse or accident will not be refunded.

Please contact Empress Effects before returning a product.